Report Misuse
At Shubharambh Matrimony, we are committed to providing a safe, respectful, and trustworthy matrimonial platform. If you believe that any member has violated our Terms and Conditions or engaged in inappropriate or unlawful conduct, you may report the matter to us for review.
What Can Be Reported
You may report a member for:
- Creating a fake or misleading profile.
- Providing false personal, educational, professional, or marital information.
- Impersonating another person.
- Harassment, abusive language, threats, or inappropriate behavior.
- Requesting money, gifts, loans, or engaging in financial fraud.
- Sharing obscene, offensive, or unlawful content.
- Misuse of personal information or photographs.
- Spam, unsolicited promotional messages, or commercial solicitation.
- Any activity that violates applicable laws or these Terms and Conditions.
How to Report Misuse
To report a member, please contact
us with the following information:
- Your full name and registered contact details.
- The profile ID or name of the member being reported.
- A description of the incident.
- Screenshots or other supporting evidence, if available.
Reports can be submitted through:
Investigation
Process
Upon receiving a complaint, the
Company will:
- Review the information and supporting evidence.
- Contact the parties involved if additional information
is required.
- Take appropriate action based on the findings.
The Company reserves the right to
suspend, restrict, or permanently remove any account found to be in violation
of its policies.
Confidentiality
All reports will be handled
confidentially to the extent reasonably possible. Information may be shared
only where required by law or where necessary to investigate and resolve the
complaint.
False or Malicious Complaints
Users must submit complaints in good
faith. Knowingly making false, misleading, or malicious complaints may result
in suspension or termination of the complainant's account.
Emergency
Situations
If you believe you or another person is in immediate danger or a crime has been committed, please contact your local law enforcement authorities immediately. The Company may cooperate with law enforcement agencies where required by applicable law.
A trusted matrimonial and matchmaking service dedicated to helping individuals and families find meaningful, lifelong relationships. Our commitment is to provide a safe, reliable, and personalized matchmaking experience through verified profiles, professional assistance, and confidential services. At Shubharambh Matrimony, every match marks the beginning of a beautiful new chapter—because every lifelong relationship deserves a Shubharambh (new beginning).
